February 28, 2003
Live Online Customer Support
How many times have you been to a website, found what your looking for and still had questions about the product or service your looking at? You can find the contact us page for customer support and call them or send an email.
Now you can get live support chat while your on the website. The service for live online customer support is called Live Person. This customer support service even allows you the merchant to initiate a chat session with a visitor to your site. You know when anyone is on your website and can send a support chat requests to encourage interaction.
This is a great service that runs about a hundred bucks a month. I have used it on several of my sites so I'm just passing this info on for your review.
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